Tips For Your Safety

Downed Power Lines

Be aware of hazards presented by downed power lines.

  • Consider all wires ENERGIZED and dangerous. Even lines that are de-energized may become energized at any time.

  • Stay at least 10 feet away from the wire.

  • Electricity can travel through the ground. Therefore, a live wire touching the ground can harm you even if you don't touch the wire.

  • Electricity can also travel through tree limbs. Never remove tree limbs or other items that are touching or near a downed wire. Read more about tree-trimming services provided by Dominion.

  • Never use any object to move a downed wire.

  • If a broken power line should fall on your vehicle:
    • Stay inside the vehicle until help arrives, as your car may be energized.
    • Warn others not to touch the vehicle and have them call for help.
    • If you must leave the vehicle, jump as far away as possible with both feet landing on the ground at the same time.  DO NOT touch the vehicle and the ground at the same time.

  • If someone makes contact with a downed power line, don't try to rescue them because you risk becoming a victim yourself. Call 911.

Call us about downed power lines: 1-866-DOM-HELP (1-866-366-4357).

Portable Electric Generator Safety Tips

Portable electric generators offer great benefits when outages affect your home. Review our guidelines for safely connecting and operating portable generators.
 

Frozen Food Tips

Extended power outages can cause food to spoil due to lack of refrigeration. Food will typically stay safely cold for four to six hours. Use common sense: If any foods have an offensive or questionable odor, do not eat them. Get food tips from the National Center for Home Food Preservation.

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